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Responsible Gaming
AU Boss Casino holds a gaming licence issued by the Curaçao Gaming Authority (Curaçao GC), providing a regulated framework for player account security and game integrity.
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other outcomes that cannot be predicted with certainty. Previous results do not affect future results, and a losing streak does not mean that a win is due. Do not chase losses or increase your bets to try to recover money you have already lost.
Before you play, decide how much time and money you are comfortable spending. Only use money that is available for entertainment after essential expenses have been paid. Never gamble with money needed for rent, mortgage payments, bills, food, education or other important commitments. Avoid borrowing money, using credit to gamble or selling personal items to fund play.
Keep gambling separate from everyday responsibilities. Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances. These situations can make it harder to make clear decisions. Take regular breaks, keep track of your activity and stop when your planned session or budget has ended.
- Set a spending limit before you begin and do not exceed it.
- Set a time limit and take regular breaks away from the screen.
- Treat losses as the cost of entertainment rather than a debt to recover.
- Do not gamble when you are trying to manage stress, loneliness or financial difficulty.
- Do not rely on gambling winnings to pay for regular expenses.
- Keep your account and payment methods secure and do not allow other people to gamble through your account.
Managing your gambling
Planning can help you remain in control. Consider setting a personal budget for gambling over a day, week or month. Once that budget has been used, stop playing until the next period. A gambling budget should be separate from money set aside for living costs, savings and other financial goals.
You can also decide in advance how long a session will last. Use a timer or another reminder if this helps you leave on time. Avoid extending a session simply because you are winning or losing. Winning can encourage longer play, while losses can create pressure to continue. Both situations can lead to spending more than planned.
If available through your account, use responsible gambling tools to support your plan. These may include deposit or spending limits, session reminders, activity statements, temporary breaks or account closure. Choose limits that reflect what you can comfortably afford, rather than an amount that feels difficult to follow. Limits may take effect according to the applicable rules and operating processes.
Consider these questions before playing
- Can I afford to lose the amount I plan to spend?
- Have I paid my essential bills and other financial commitments?
- Am I playing because I want entertainment, or because I need money?
- Will gambling affect my work, study, relationships, sleep or other responsibilities?
- Have I set a clear time and spending limit?
- What will I do if I reach my limit or begin feeling uncomfortable?
Review your activity regularly. Looking at deposits, withdrawals, bets and time spent playing can help you understand your habits. If your activity is increasing, becoming difficult to control or affecting other areas of your life, stop gambling and seek support.
Recognising signs of gambling harm
Gambling harm can affect anyone, including people who have gambled for many years. It may involve financial problems, emotional distress, relationship difficulties, reduced performance at work or study, or spending more time gambling than intended. You do not need to wait for a serious problem before asking for help.
Possible warning signs include repeatedly exceeding your budget, hiding gambling from family or friends, feeling restless when trying to stop, borrowing money to gamble, selling belongings, missing work or appointments, or gambling to escape personal problems. Other signs may include arguing with people about gambling, neglecting responsibilities, feeling guilty after playing or returning to gamble soon after a loss.
If you notice these signs, take action promptly. Stop playing, withdraw any available funds where appropriate, remove saved payment methods and use a break or account closure option if available. Tell someone you trust what is happening. A family member, friend, financial counsellor, doctor or qualified gambling support service can help you make a plan.
Do not try to manage serious gambling concerns by gambling more. Further play can increase financial and emotional pressure. Professional support is confidential in many circumstances and is available for people who gamble as well as for family members and friends affected by someone else's gambling.
If gambling is affecting someone close to you
You can seek support even if the person gambling is not ready to change. Consider setting boundaries around money, protecting shared finances and discussing the issue at a calm time. Avoid covering up losses or providing funds for further gambling. If there is immediate danger, a risk of self-harm or a serious safety concern, contact emergency services or seek urgent professional assistance.
Taking a break and getting help
A temporary break can create space to review your gambling and focus on other activities. If you decide that you do not want to gamble, use the available account restriction, break or closure process. You may also wish to block gambling-related websites or applications, unsubscribe from promotional communications and ask your bank or payment provider whether gambling transaction controls are available.
For support in Australia, contact a recognised gambling-help service, a qualified counsellor, a financial counsellor or a health professional. Australian state and territory services can provide information, counselling and referral options. You can also speak with your general practitioner about the effect gambling is having on your mental health, finances or relationships. Support may be available by phone, online or in person, depending on the service.
AU Boss Casino does not provide financial, legal or medical advice. Information on this page is general and is intended to encourage safer choices. If you need advice about debt, mental health, family safety or another personal matter, contact an appropriately qualified professional or a relevant Australian support service.
Our approach
We encourage players to understand the risks of gambling and to use available safer gambling features. We may apply account checks, restrictions or other measures where required by applicable law, our operating processes or concerns about a customer's ability to gamble safely. We may also ask for information to verify an account or understand activity. These measures are designed to support compliance and safer participation, but they cannot remove the inherent risks of gambling.
If you are under the legal gambling age, do not create an account or use the service. Adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices, including using passwords, device controls and secure payment methods. Gambling should only take place where it is lawful and in accordance with applicable Australian requirements.