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AU Boss Casino Terms & Conditions
AU Boss Casino holds a gaming licence issued by the Curaçao Gaming Authority (Curaçao GC), providing a regulated framework for player account security and game integrity.
1. General terms and eligibility
These Terms & Conditions apply to the AU Boss Casino website, account services, games, promotions, payment features and other related services made available through the platform. They should be read together with any additional rules, notices or terms displayed on relevant pages, including game rules, promotional conditions, privacy information and responsible gambling guidance. If there is an inconsistency between these terms and a specific promotion or game rule, the more specific rule may apply to that feature.
You must be legally permitted to participate in online gambling in the place where you are located. You must also meet any applicable minimum age requirement and satisfy all identity, location and verification checks. AU Boss Casino may refuse access where participation is unlawful, restricted or unsuitable under applicable requirements. You are responsible for checking the laws that apply to you before using the services.
- You must provide accurate, current and complete information when registering and whenever information changes.
- You must use your own account and must not create or operate an account for another person.
- You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
- You must not allow another person to use your account, payment method or available balance.
- You must not use the services for unlawful activity, fraud, money laundering, collusion or any other improper purpose.
- You must not interfere with the website, games, security controls or technical operation of the platform.
AU Boss Casino may request information or documents to verify your identity, age, address, payment method, source of funds or eligibility. Verification may be required before certain account functions, withdrawals or other services are completed. If requested information is not provided, is inaccurate or cannot be verified, access may be restricted and transactions may be reviewed in accordance with applicable requirements.
2. Accounts, deposits and withdrawals
Only one personal account is generally permitted unless AU Boss Casino expressly allows otherwise. Duplicate, linked or inaccurately registered accounts may be reviewed. If more than one account is identified, the platform may take appropriate action, which may include closing or restricting accounts, cancelling affected activity or holding transactions while checks are completed. Any action will be considered in line with applicable law and the circumstances of the account.
You should only deposit money that you can afford to lose. Deposits must be made using a payment method that belongs to you or that you are authorised to use. Payment instructions, supported methods, minimum or maximum amounts and processing conditions may be shown during the transaction process and can change from time to time. A deposit may be delayed, rejected or returned where it cannot be properly authorised or verified.
Balances shown in an account are not a bank account, savings product or investment. They must not be treated as borrowed funds or as a guarantee of future winnings. You remain responsible for reviewing each transaction and notifying AU Boss Casino promptly if you believe a transaction is incorrect, unauthorised or associated with suspicious activity.
Withdrawal requests may be subject to account verification, payment checks, game rules, promotional requirements and applicable compliance processes. The available withdrawal methods and any relevant conditions will be displayed through the service where applicable. A request may be delayed or declined if required information is missing, if a payment method cannot be used for the transaction, or if activity requires further review. Nothing in these terms creates a guarantee of a particular processing period.
- You must not attempt to deposit or withdraw funds through a third party without authorisation.
- You must not charge back a legitimate transaction or ask a payment provider to reverse a transaction without a valid reason.
- Fees charged by payment providers, banks or other third parties may be your responsibility.
- Funds may be withheld or transactions may be reversed where fraud, misuse or a breach of these terms is reasonably suspected.
- Any remaining balance will be handled in accordance with applicable requirements if an account is closed.
3. Games, wagers and promotions
Game rules and betting instructions are made available through the relevant game or service. You should review those rules before playing. A wager is normally accepted only when it is confirmed by the platform. If a technical issue, system error, interruption or obvious mistake affects a wager or game result, AU Boss Casino may investigate and take reasonable corrective action consistent with the applicable rules.
Game results are determined by the applicable game system and its records, subject to investigation of technical faults or irregular activity. Displayed information may be temporarily unavailable or delayed. You should not continue to place wagers if you believe the website is malfunctioning or showing inaccurate information. AU Boss Casino may suspend games or services for maintenance, security, regulatory, technical or operational reasons.
Promotions, bonuses, rewards and other offers are subject to their own terms. Those terms may include eligibility requirements, claim periods, wagering or playthrough conditions, excluded games, maximum values, account restrictions and expiry rules. You should read the full promotional terms before accepting an offer. If a promotion conflicts with a general term, the specific promotional terms will normally govern that offer.
- Offers may be limited to eligible customers, accounts, games, locations or payment methods.
- A promotion may be withdrawn, amended or cancelled where required for legal, technical, security or operational reasons.
- Abuse of an offer, coordinated play, multiple accounts or activity intended to avoid promotional conditions may result in the offer being removed and related activity being reviewed.
- Promotional balances or rewards may not be withdrawable until all applicable conditions have been met.
- The platform may correct an obvious error in an offer, balance, result or displayed information.
4. Responsible gambling, privacy and legal matters
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, keep track of your time and spending, and never gamble with money needed for essential expenses. Do not chase losses, gamble while distressed or use gambling to solve financial problems. If gambling no longer feels enjoyable or is affecting your life, stop and seek support from an appropriate gambling support service.
Tools may be available to help you manage your play, such as deposit limits, time reminders, temporary breaks or self-exclusion. Requests may be subject to identity and account checks and may take effect in accordance with the relevant process. You should not attempt to bypass a restriction by opening another account or using another person’s details. Further information about responsible gambling options should be reviewed before you play.
Personal information is handled in accordance with the applicable privacy notice. Information may be collected and used to provide services, process transactions, verify identity and eligibility, maintain security, meet legal obligations, manage customer support and communicate relevant service information. By using the platform, you acknowledge that information may be processed for these purposes in accordance with the privacy information made available by AU Boss Casino.
AU Boss Casino may suspend, limit or close an account where necessary to protect customers, the platform or third parties, or where there is a suspected breach of these terms, unlawful conduct, security concern, inaccurate information, payment issue or responsible gambling concern. The platform may also update these terms when services, legal requirements or operational arrangements change. Updated terms will apply from the time they are made available, unless a different effective date is stated.
To the extent permitted by law, the services are provided without a guarantee that they will always be available, uninterrupted or error-free. AU Boss Casino is not responsible for loss caused by events outside its reasonable control, including network failures, device problems, payment provider interruptions or other technical issues. Nothing in these terms excludes or limits a right or responsibility that cannot lawfully be excluded or limited under Australian law.
If you have a question, complaint or concern about your account or use of the services, use the available support and contact options shown on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. These terms are governed by the laws and dispute processes that apply to the services and the relevant customer, subject to any mandatory rights and protections under applicable Australian law.